FAQ's
1. Do I need an appointment?
No appointment is necessary. All clinics accept walk-in patients.
2. What services does the clinic provide?
We offer a comprehensive range of primary healthcare services. Please check under each location to confirm.
3. What are your operating hours?
Clinic hours vary by day and/or location. Please check respective sites to confirm times before your visit.
4. Do you accept medical aid?
We do not accept medical aid at this time.
5. How much does a consultation cost?
Consultations start at R300, including medication.
6. Can I get a sick note or medical certificate?
Yes, medical certificates are issued when clinically appropriate following a consultation.
7. Do you provide vaccinations?
Yes, vaccinations are available, subject to stock availability.
8. How can I cancel or reschedule my appointment?
If you have made an appointment, please call or WhatsApp the clinic to cancel or reschedule.
9. Do you offer family planning services?
Yes, we offer injectable contraceptives, oral contraceptives, Implanon, and intrauterine devices (IUDs).
10. How long will I wait to see a healthcare provider?
The average waiting time is approximately 30 minutes.
11. Do you provide health screenings?
Yes, health screenings are available at all branches.
12. Do you offer occupational health services?
Occupational health services are available only at approved sites.